=Troubleshooting=


==Search doesn't find what I want==
Please make sure the following search options are unchecked:
<ul>
*In '''''"Everything"''''', from the '''Search''' menu:
*Uncheck '''Match Case'''.
*Uncheck '''Match Whole Word'''.
*Uncheck '''Match Path'''.
*Uncheck '''Match Diacritics'''.
*Uncheck '''Enable Regex'''.
</ul>

Please make sure the Everything filter is selected:
<ul>
*In '''''"Everything"''''', from the Search menu:
*Check '''Everything'''.
</ul>

Please make sure Everything is installed correctly:
<ul>
*In '''''"Everything"''''', from the '''Tools''' menu, click '''Options'''.
*Click the '''General''' tab on the left.
*Check '''Store settings and data in %APPDATA%\Everything'''.
*Check '''Everything Service'''.
*Uncheck '''Run as administrator'''.
*Click '''OK'''.
*'''Exit ''"Everything"''''' (right click the Everything tray icon and click Exit).
*'''Restart ''"Everything"'''''. 
</ul>

Please make sure your non-NTFS volumes are included in your index:
<ul>
*In '''''"Everything"''''', from the '''Tools''' menu, click '''Options'''.
*Click the '''Folders''' tab on the left.
*Click '''Add...'''.
*Click Select your non-NTFS volume and click '''OK'''.
*Click '''OK'''.
</ul>

Please try forcing a rebuild:
<ul>
*In '''''"Everything"''''', from the '''Tools''' menu, click '''Options'''.
*Click the '''Indexes''' tab on the left.
*Click '''Force Rebuild'''.
*Click '''OK'''.
</ul>

==Settings are not saved==
Please make sure '''Store settings and data in %APPDATA%\Everything''' is enabled.

To enable Store settings and data in %APPDATA%\Everything:
<ul>
*In '''''"Everything"''''', from the '''Tools''' menu, click '''Options'''.
*Click the '''General''' tab.
*Check '''Store settings and data in %APPDATA%\Everything'''.
*Click '''OK'''.
</ul>

==Duplicated results==
NTFS volumes are automatically indexed by "Everything".
Adding a NTFS volume as a folder index will show duplicated results.

Please remove any NTFS volumes from your folder indexes:
<ul>
*In '''''"Everything"''''', from the '''Tools''' menu, click '''Options'''.
*Click the '''Folders''' tab.
*Select any NTFS volumes and click '''Remove'''.
*Click '''OK'''.
</ul>

To check which NTFS volumes are automatically included:
<ul>
*In '''''"Everything"''''', from the '''Tools''' menu, click '''Options'''.
*Click the '''NTFS''' tab.
*NTFS volumes that have Include in database checked are already included as a NTFS index.
</ul>

==Missing files==
Corrupt files and folders are automatically excluded by "''Everything''". Please check your disk(s) for errors.

To check your disk(s) for errors:
<ul>
* In '''My Computer''', for each volume:
* '''Right click''' and select '''Properties'''.
* Click the '''Tools''' tab.
* Click '''Check now...'''.
* Select '''Automatically fix file system errors'''.
* Click '''Start'''.
* If prompted to schedule the disk check the next time you restart the computer select Yes.
</ul>

==Rebuilding the database==
To force "''Everything''" to rebuild the database:
<ul>
*In "'''''Everything'''''", from the the '''Tools''' menu, click '''Options'''.
*Click the '''Indexes''' tab.
*Click '''Force rebuild'''.
*Click '''OK'''.
</ul>

==Recreate the USN Journal==
To force the NTFS driver to rebuild the USN Journal:
<ul>
*In "'''''Everything'''''", from the the '''Tools''' menu, click '''Options'''.
*Click the '''NTFS''' tab.
*Select the NTFS volume .
*Uncheck '''Enable USN Journal Logging'''.
*Click '''Apply'''.
*Check '''Enable USN Journal Logging'''.
*Click '''OK'''.
</ul>

==HTTP Server does not start==
This is most commonly caused by another service using port 80.

Try to change the HTTP server port.

For example: to change the HTTP server port to 8080:

<ul>
*In "Everything", from the Tools menu, click Options.
*Under the HTTP tab, change the HTTP Server Port to 8080.
*Click OK.
</ul>

To connect to this server:
<ul>
*In your web browser, enter http://localhost:8080
*Change localhost to the server name for remote access. 
</ul>

==Debug mode.
The debug console can be toggled with the Ctrl + ` key.
See [[/forum/viewtopic.php?f=6&t=1713]] for more information.

==Support==
Please check the [[/forum/|forums]] or [[contact|contact voidtools]] for support.
